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10Bet Casino Review
Hello there fellow slots fans! Always a pleasure to have you join me for another casino review. I’m Dave Monk, the official “casino reviewer-in-residence” here at FreeSpinsNoDepositNoWager.com, and there’s nothing I enjoy more than finding a great new online casino to recommend to our readers.
There’s an expression I seem to hear a lot: “Don’t worry, size isn’t everything.” But I think if you ask most people they will agree that big is usually better. So today’s casino should be flippin’ fantastic, because it’s grown to be one of the biggest names in online betting and gambling there is.
Today, we’re going to be taking a look at the betting behemoth that it 10Bet.co.uk. First founded way back in 2003, 10Bet is a well-respected industry member that holds gambling licences from the Malta Gaming Authority, the Curacao Gaming Association, and the prestigious UK Gambling Commission.
Let’s find out together if big is best, or if, when it comes to casinos, size really isn’t the only thing that matters…
10Bet Casino Games & Slot Machines
As their name implies, 10Bet started out as what our American friends call “a sports book”. Or, to you and me, a bookie! They were one of the first sites to allow people to bet on major (and obscure) sporting events. They introduced a casino to their portfolio a few years later, and their “clout” meant they could approach many of the “big name” software providers.
Today, 10Bet Casino is able to showcase over 530 games from 12 different software providers! If you like variety, this casino’s slots offering should be high on your sign up list. One thing I really like is the ability to filter the games by software provider. I’m particularly enjoying some of the new games from Austrian software company Rabcat… and at 10Bet I can go straight to the 3 games of theirs that they carry. A nice touch if you like (or perhaps don’t like?) the games from a particular provider.
There’s a good range on offer here, with a really easy to use filter menu at the top. You can go straight to their newest slots, jackpots, video slots, table and card games, etc. Everything moves lightning quick, and I like how you can instantly see how many of each type there are.
One thing that you “big jackpot hunters” will like is the 17 progressive jackpot games on offer, including evergreen favourite Mega Moolah, as well as some more modern tie-ins like the Basic Instinct and Rambo jackpot slots. All in, there are over 450 slots games to choose from including plenty of big names like Starburst, Gonzo’s Quest, and many more.
For the table games fans the choice is more limited, although still a very respectable 60 games to choose from. There are many variants of blackjack and roulette, as well as some baccarat and poker games. It’s not a very wide choice, but the games chosen are all high quality – so not much “filler” here.
10Bet Live Casino
Live casino is where it’s at these days – even I’m getting into my live tables, despite my “bah humbug” attitude when these things first released a couple of years ago. But 10Bet hasn’t exactly embraced the scene with gusto. They’ve decided on a “less is more” approach, but they’ve gone for top quality.
You only get a choice of six live games here, and only 4 are traditional: two live roulette tables, one live baccarat, one live blackjack. The other two are the very popular DreamCatcher “spin the wheel” game and something I’ve never seen anywhere else; “Football Studio.”
Now, if you’re a footy fan then this is incredible! It’s a simple 2-card betting game but it’s, well, in a football studio! That means you get live commentary on big games and goal celebrations and reviews while you’re playing a simple card game – all live. I’m impressed with the innovation of this, but it’s only really going to appeal to the football fans among you, I guess.
It does seem to be a trend in the online casinos now to go for fewer live games, but up the quality. Call me old-fashioned, but I quite like that approach. See, size isn’t everything after all.
As is now becoming the norm, there’s no need to run a cut down version of this casino on a separate app on your smartphone. Just visit the site on mobile and will automagically show you an optimised version that’s so similar you won’t even notice. Almost every game I tried worked on a phone the same way as on the computer, and it really was a seamless experience.
If your phone doesn’t quite have the “grunt” of some of the latest ones and things do look a bit slow, then you can download a dedicated app that will let you play a smaller selection of games using your existing account. But really, if you’ve got a phone built in the last 3 years or so and some good mobile data (or wifi) then you’re in for a smooth mobile experience with 10Bet. Heck, it even worked on my last-legs Kindle Fire tablet!
10Bet Bonus & Free Spins
Right, this is where being a “big boy” really pays off. I’ve found one of the biggest introductory bonuses in the UK for you! If you sign up using our special link you can enjoy something very tasty indeed. How does £1,000 grab you?!
New players will get a tasty 100% matched deposit bonus up to £200 (the minimum deposit is only £15). But it doesn’t end there! Deposit for a second and third time and you’ll get more matched bonuses of up to £300 and then £500 respectively!
Now my maths is a bit dodgy, but by my reckoning that means I’ve blagged you up to £1000 of bonus cash to strike it rich with. You’re welcome, my friends!
Now here’s where perhaps size doesn’t matter – except in the sense that perhaps sometimes you can be too big?
If you have a look around the interwebs for some customer reviews for 10Bet you’ll see some poor scores for customer service. But if you delve behind the headlines you’ll see that this is probably as a result of gaining a lot of new punters who aren’t aware of the anti-money laundering regulations (also known as “know your client” or KYC) that mean all casinos have to verify the ID of players before they can pay out winnings.
Those of you who are casino veterans (or in my case, just old) will be aware of this, and it is in the site’s FAQ, but to be honest 10Bet could make it a bit more obvious. I also think that the sheer number of people playing their sportsbook and casino means that their customer service staff can be inundated at peak times, meaning people can go a little longer than I’d like before questions are answered or problems solved.
Overall, my experience was positive. I thought the FAQ was well-written and answered all the main points most punters would have. I wouldn’t recommend using email to contact them, the response time was typically over 24 hours – again this points to how popular they are. However the do offer 24/7 live support via phone – and give you an 0800 freephone number for the UK to call. There’s also a live chat support feature, but again I found this was hit and miss at busy times. My advice? Pick up the dog and bone and give them an old-fashioned call!
Everything else was plain sailing. There were plenty of different methods to deposit money, including credit and debit cards and all the major eWallet services including PayPal, Skrill and Neteller.
One thing that was a bit confusing was the payment limits – they are different for virtually every payment type, so you’ll have to check those out yourself as I don’t have the space to list every single one! That’s something they could streamline, perhaps. This is carried over to cashing out your winnings, although there’s a cap of £50,000 per withdrawal. There are no fees or charges for taking out your hard-won dosh, which is excellent. If you’ve verified your account, you should see the money within 3 working days.
So overall, it seems like – unfortunately for me – size is usually important. The scope of 10Bet allows them to offer a really solid casino experience. However, they could probably do wth investing a little more in customer service reps to keep up with the volume of punters that their size and success has brought. So maybe there is hope for me yet, and maybe size isn’t absolutely everything. Here’s hoping…