Hello again, it’s Dave Monk here with another top notch casino review. Now when I was a youngster there was a programme on the telly called “The Simpsons” – you might remember it too! There was a lovely little lad in it who had a few catchphrases, and I reckon today’s casino we’re reviewing was “inspired” by one of his.
But luckily we’re not going to be reviewing a casino called “Eat My Shorts” – no, today we’re looking at Karamba.com. I’ll forgive them for not using the proper Spanish spelling of “¡Ay, caramba!” because it took me over an hour to work out how to do those upside down exclamation marks myself…
In all seriousness, though, this is one of the longest established casino brands there is. Karamba casino has been thriving since all the way back in 2005, and as well as ageing well it’s also gained an enviable reputation for fairness and service and is among the most trusted casino brands. It holds a prestigious UK Gaming Commission registration, and this is seen as the “gold standard” for authorising online casinos worldwide..
For people like me with a short attention span and no time for too many bells and whistles Karamba is great. They’ve avoided the flash graphics and gimmicky themes and gone for no-nonsense quick access to the great games you actually want to play. They also make sure they have nailed the customer experience. They’ve come up with something they call “CARE” – which stands for Customers Are Really Everything – and that certainly gets my vote as one of the important things to look for in an online casino.
Because this casino is so good at what it does I’ve been able to wangle a juicy little welcome bonus for you, my loyal readers. More of that later.
Karamba Casino Games & Slot Machines
Because these guys have been around for a long time, they’ve built up links with absolutely everyone who’s anyone in casino gaming. I love the fact they haven’t gone for a cheaper “exclusive” deal with one provider and that means you get to access the best games on the market.
I started counting up how many different software providers they had, but to be honest I lost track after I ran out of fingers. They’ve got top titles from the likes of NetEnt, Microgaming, NeoGames, NextGen, Yggdrasil and loads more. They’ve also produced some of their own branded games – but I suspect these are actually re-badged versions of the games from the top guys – they are good! The other thing that a casino of this reputation can do is be home to lots of “big name” licensed products because the developers can be sure they aren’t going to give them a bad name. So you’ll find top franchises here like the Monopoly series, Ted, King Kong, Moby Dick, Game of Thrones, and loads more.
Now you lot know I’m a huge slots fan, and what I like about Karmaba.com is they’ve definitely gone for quality over quantity. I really approve of this, but I must admit I was put off at first by the fact there’s only 200 slots on offer (compared to 400+ at most places these days). However, every single one they have chosen is great – they look good, play well, and work on desktop and mobile without a hitch.
The other hidden benefit to a smaller number is being able to find games you actually want to play more easily. You can do a simple filter then see the results on one long page. No more “click here for the next 50” – sorted!
I was well pleased to see that they’ve got a little section devoted to classic slots, too. I do like to go “retro” every now and again. The other small section is the casino games one – with only 16 on offer traditional casino game fans aren’t going to find too much to keep them here for long. Having said that, though, the games chosen are top notch and highest quality – you can play blackjack, roulette, and baccarat in style here. So perhaps it’s better to have a small number of great ones than a huge number of mediocre ones. As they used to say on Blind Date back in the 90’s: “The decision is yours!”.
If instant win is your thing, Karamba is one of the few casinos to offer a dedicated section for scratchcards, which is pretty neat for those who want that quick flutter. I found that these made a nice change from slots – almost as a little break.
So is there a downside? Well, I hunted high and low and I finally found one – no progressive jackpots at Karamba.com. Not one. If you’re into hunting those mega wins then there’s nothing to see here. Having said that I LOVE that every game has its own in-depth information page that gives you all the stats, odds of winning, play instructions and even a strategy guide to maximise your winnings! See, I told you Karamba was all about fair play and looking after their punters.
Karamba Live Casino
Now despite the age of this casino, live gaming is a very new addition to their lineup – there are 9 live tables, but 6 of them are brand new as I write this, so they are growing this area fast.
You can play live baccarat, live roulette and live blackjack, and each game type has at least 2 or 3 different variations to keep things interesting. Software quality is top notch again – Karamba have chosen top suppliers with the best technology, so live play is smooth and trouble-free.
I reckon because of the small number of live tables Karamba is an excellent casino to play your first live tables. It’s not intimidating and they’ll work on mobile and desktop which makes it easy. Never played live before? Have a go here first to see what it’s all about.
Karamba Casino Mobile
Unlike me, despite its age Karamba has kept up with all the latest technology. Rather than make you download a separate app they’ve gone for some swishy behind-the-scenes tech that makes their website automatically point you at either the desktop or mobile version depending on how you access it. Brilliant!
The mobile casino looks and feels almost identical to the desktop experience, but they’ve made the menus work nicely with touchscreens. As long as you haven’t got a small phone and sausage fingers like me you’ll be fine.
I have no idea about these things, but the tech types here at the website have tested Karamba.com with a range of mobile devices using iOS, Android and Windows and found absolutely no problems. Apparently it even works with the latest generation of Blackberry phones – whatever they are.
Karamba Casino Bonus & Free Spins
Karamba casino does offer all new players a standard welcome bonus package, but as I mentioned earlier I’ve done some digging around and I’ve managed to rustle up a good bonus that you can take advantage of by signing up to this casino using our special link.
Exclusively to anyone who signs up using the FreeSpinsNoDepositNoWager.com link, you’ll get 25 free spins simply for registering courtesy of your friend Dave Monk. This is more than double the standard offer – so you’ll be doubling your chances of striking it lucky without having to spend any of your own cash.
Signup is super easy – even a techno-idiot like me managed it in about a minute, and there were my spins waiting for me!
On top of our extra free spins, once you decide to play with some cold hard cash then you’ll get the standard welcome bonus which is:
Deposit bonus: 100% of bonus money up to £/€200 on the first deposit.
Terms and conditions are clear and not hidden away in tiny print, and there’s a 35x wager requirement before bonus winnings can be withdrawn as cash. Tasty!
Karamba Casino Support
All joking aside, this is where Karamba.com really shows the rest of the industry how it’s done. They pride themselves on putting punters first, and they take their CARE approach seriously: Customers Are Really Everything.
Karamba.com use a dedicated support team, and there’s always a real person available between 6am and 11pm GMT 7 days a week to help you.
You can get in touch a variety of ways, including on the phone – with a standard UK landline to call. This is brilliant because it’s just a regular number, so it’s included in most people’s phone contract minutes – no expensive premium numbers racking up per minute charges. Thumbs up!
You can send an email to c[email protected] or get help using the online live chat service during support hours. You never need to go looking for it – there’s a little button for live chat hovering at the edge of every page – I love not having to dive into the menus to find help when I need it.
When I spoke to the guys and girls at Karamba I thought they were extremely professional, helpful and had brilliant attitude. Live chat was answered within 90 seconds every time I had a go, and their phone line was never answered in more than 10 rings. That’s better than the call centre for my mobile phone provider, I tell you!
If you can use your smartphone to take a photo then you can use their clever secure upload system to send in your ID docs or screenshots of any problems you’re having. When I verified my account I liked the fact I was sending personal docs to a secure upload and not attached to an email. Nice one, Karamba.
In terms of payment methods for deposits and withdrawals there’s nothing to surprise you here. All the usual methods are accepted, including credit and debit cards from Mastercard or VISA, direct bank deposit, Paysafecard, Skrill, and Neteller. Time taken to credit your accounts in either direction is the industry standard: more or less instant for e-wallets, then 1 to 3 working days for the rest.
Another nice innovation from Karamba is the “account history” feature. Here’s where you can see everything you’ve ever done here in complete detail. Not only does it show all you deposits and withdrawals, but also what games you’ve played, all winnings, any bonuses used, it’s endless! I really like that they make all this available – it shows they’ve got nothing to hide.
An even better feature is the lack of fees for cashing out your winnings! They do have some limits, but unless you’re a millionaire you’re not going to find them restrictive – minimum cash withdrawal amount is £10, and the maximum withdrawal amount per month is £7,000. If you manage to earn VIP status with them you can negotiate your own maximum – how the other half live, eh?
The rest of the Karamba experience is brilliant. No in your face gimmicks, no annoying pop ups (how I hate those), just quick access to great games.
Karamba Casino Review Summary
So, maybe it is an “¡Ay, caramba!” for Karamba.com… This casino really does live up to its motto of Customers Are Really Everything. They do seem to CARE.
Quality games from a big range if suppliers, no gimmicks, solid support, transparency, fee-free withdrawals. This is a casino that’s definitely worth joining in my humble opinion. And if you do, why not take advantage of the special welcome bonus offer I’ve found for you by visiting them via our FreeSpinsNoDepositNoWager.com link. When you win a big cash payout with those bonus spins, you just remember who found them for you, right?!Get Bonus