QueenVegas Casino Review
Hello there! My nameās Dave Monk, Iām one of the resident casino reviewers here and I love me some online slots action! Now I donāt know about you, but Iām almost certain that Her Majesty has never been spotted in a Strip casino. Possibly at bookies at a racecourse, but never hitting the slots at the Luxor or the Bellagio. So I was intrigued to see what theme QueenVegas might go for.
As it turns out, nothing to do with royalty at all. In fact other than a funny sort of cartoon 1920ās young lady on the homepage thereās nothing regal about the casino at all! But never mind the branding, is this a palace of slot delights, or more of a shed of disappointment? Letās find out…
QueenVegas Casino Games & Slot Machines
I know I always say Iām a fan of clean layouts and site design, but QueenVegas almost goes the other way! The layout is definitely uncluttered, but why oh why did they choose a colour scheme that can only be described as⦠beige?! Theyāve been around since 2011, so plenty of time for redecorating by now, Iād have thought. Still, it does have the benefit of not distracting me while I take a look at their slots offering.
Online Slots
Although there was no easy way of me counting them all up, Iām told there are over 1,300 games available here. One thing I can tell is that is not limited to one software provider. You can find slots here from the likes of Microgaming, Netent, NextGen Gaming, Merkur, Barcrest, and plenty more.
While they donāt carry the whole offerings from these providers they do seem to have chosen most of the popular and well-respected games, so youāll find titles like Emoji Planet, Warlords, Dracula, Psycho and plenty of other favourites.
Whatās also nice is there are quite a number of progressive jackpot games available, including some of the big boys like Mega Fortune and Mega Moolah. There are also some local jackpot games here as well, and at the time of writing, there were some pretty good jackpot totals building up here.
Casino Games
If Iām sounding a bit unenthusiastic itās probably because the games are all absolutely fine, but thereās nothing standout here. Thereās also no good search filters, so finding a favourite or discovering new games can take time. And everythingās so beige! To be fair though, I canāt knock the choice on offer, so itās definitely worth looking at.
When it comes to classic casino table games I think things are very good here. QueenVegas has a good selection of roulette, video poker, and card games including punto banco and blackjack. Thereās also a modest, but welcome, dedicated video poker section.
QueenVegas Live Casino
Now hereās where things get a lot more colourful! QueenVegas has invested heavily on its live casino offering, and hereās where youāll find over 65 different live tables to play on from market leaders Evolution and NetEnt Live.
There is definitely plenty of choices here, and by aligning themselves with the top dogs in the live casino market QueenVegas is a definite āmust visitā site for live play fans. There are games for high rollers, āaverage Joesā and beginners alike, and they all play and stream beautifully.
Itās nice to see some tables other than the usual Blackjack and Roulette variants. Casino Hold āEm is a great addition, as is the choice to provide several live baccarat tables – a rarity these days! Thereās even a very beginner-friendly āgame showā themed spin-the-wheel game called āDream Catcherā which is great fun – and not just for the newcomers!
I will completely forgive QueenVegas their bland decor because theyāve obviously invested the money they would have used to make the site more colourful into a top-notch live casino experience. I will certainly bow down to you for that!
QueenVegas Casino Mobile
You really canāt have an online casino that isnāt mobile-friendly and survive in todayās market, so no prizes for guessing that QueenVegas offers a fully responsive mobile version of its site. Just navigate to it via your phone or tablet browser and youāll be automatically directed to the mobile optimised version.
Itās actually done really nicely (although itās still beige!) and makes gaming on smaller screens easy. One thing I donāt like is that youāre restricted to the number of games you can play in the browser on mobile compared to the laptop. However, that restriction is only going down from 1,300 games to 800 – so still plenty to keep you occupied on the move here.
Overall, youāre doing well on this front, Maāam.
QueenVegas Bonus & Free Spins
Right, I have to say that I was expecting a fairly āboringā introductory offer to match the boring colour scheme. But Iām really pleased to say that this is where a splash of colour enters the QueenVegas world! Read full T&C’s.
Open an account and accept 10 Free Spins on registration. Make your first deposit of Ā£20 or more and youāll be given 100% up to 100GBP. If that’s not you want… You can also check out the other option. Click and learn all about it!
QueenVegas Support
You know Iām a stickler for good support, so letās see how things stack up here.
The first thing to say is that the ābeigeā, uncluttered layout does lend itself nicely to a clean FAQ. All the major questions are answered here, and itās a simple layout that works well. You can get hold of all the information you need, quickly and easily.
When it comes down to human interaction, things start out well. Customer support here runs 24/7. Thatās great, but then you realise thereās no live chat or phone option. Everything is done via email. Now in my tests, the emails were always responded to within a couple of hours, but these days thatās really lagging behind most of the competition. I wonder if they ought to trade in a few hours of closing support for adding in a live chat help option.
Having said that, the emails I got from customer support were in excellent English and they were able to answer all my questions without a problem.
When it comes to money, things are more in line with the standards weāve now come to expect for online casinos. QueenVegas accepts all major credit cards, many different e-wallets, and (depending on where youāre gambling from) vouchers or phone payments. A nice touch for you āBrits Abroadā is you can choose what currency your player account is in, meaning you can flutter in Euros instead of pounds if you prefer.
Minimum deposit amount is Ā£20, with no maximum (I should think so too!). For almost all payment methods there are no charges applied on deposits by QueenVegas. When it comes to getting at your winnings there is also a withdrawal minimum of Ā£20. Now thatās unusual these days, but on the flip side there are no withdrawal fees imposed, so it balances out.
So, overall this isnāt an amazing casino experience – and itās so beige! – but itās actually a solid place to play, with a good variety of games and a great live casino. The lack of live realtime support might put some off, but the 25 free Ā£1 Mega Spins welcome bonus is a great one for slots fans and certainly makes it worthwhile to open an account and see if you canāt win enough to buy the crown jewels…
Cheers!
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